@Andrw_Waugh wrote:
Hey there
I ordered an M-Play from America to Australia (so can't easily take it back to the place of purchase)
The 4th fader doesn't respond to touch
it doesn't matter what cuelist I put on there
I've tried a different USB port.
I've tried it on 2 computers and with different project files.I downloaded the firmware update tool and run that (though I think it may have already been up to date) but have had no change.
The LED feedback is correct, if I load the submaster module in M-PC, I can control the lights for the fader, it's the touch component of the fader that doesn't respond.
Anyone encountered this before?
It's brand new and hasn't been gigged yet.
Do I have a faulty unit?
If so, can I get it repaired or replaced in Australia if I didn't buy it locally?
Posts: 1
Participants: 1